I received a message saying my credit report could not be pulled. What should I do?

We are sorry about that! This can happen for various reasons. Unfortunately, we are unable to pull your credit report again so you must manually add the debts. To add your debts you can pull your credit report through one of the three credit reporting companies (Transunion, Experian, and Equifax) or by signing up for free credit reporting websites such as Credit Karma and use these reports as a reference to add each debt you have. Also, any debts you have that are not listed on the credit report, such as medical or debt from utilities, should also be listed manually.

Click here to learn how to request a free copy of your credit report.