We are sorry about that! This can happen for various reasons. Unfortunately we are unable to pull your credit report again so you must manually add the debts. To add your debts you can pull your credit report through one of the three credit reporting companies (Transunion, Experian and Equifax) or by signing up for free credit reporting websites such as Credit Karma and use these reports as reference to add each debt you have. Also any debts you have that are not listed on the credit report, such as medical or debt from utilities, should also be listed manually.